Refund policy
Return and Refund Policy
At EMPXRE, we take pride in offering 100% authentic streetwear and luxury goods. Due to the nature of our business—resale, limited releases, and exclusive drops—all sales are final.
No Returns or Refunds
We do not accept returns or offer refunds under any circumstances except in the event of a fulfillment error on our part.
Exceptions – Wrong Item or Size
If you receive an incorrect item or size that does not match your order confirmation, please contact us within 3 days of delivery at empxreboutique@gmail.com with:
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Your order number
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Clear photos of the item(s) received in the original box/bag
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A description of the issue
If approved, we will provide instructions to return the incorrect item and ship out the correct one at no additional cost.
Condition of Returned Items
Returned items must be unworn, unused, and in original condition with tags (if applicable). We reserve the right to deny any return that does not meet these standards.
